Returns & 90-Day Guarantee

Our Guarantee

Every Orvale Co. frame comes with a 90-day satisfaction guarantee. If you are not completely happy with your purchase for any reason, we will make it right.

How to Return

Contact us at contact@orvaleco.com within 90 days of receiving your order. Include your order number and reason for return. We will provide a prepaid return label and process your refund or exchange within 5 business days of receiving the item.

Condition

Items must be returned in their original packaging and in the same condition as received.

Damaged or Defective Items

If your frame arrives damaged, send us a photo at contact@orvaleco.com and we will send a replacement immediately at no cost.